Return & Refund Policy
RVA Fashion’s. 100% Buyer Protection Program Details:
RVA Fashion’s has a friendly replacement policy to ensure your online purchase is free of stress. We offer “100% Buyer Protection Program” for our valued customers.
We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured that our replacement policies do not bring any ugly surprises to you post your purchase.
What is RVA Fashion’s.com replacement Policy?
Our “100% Buyer Protection Program” allows for easy replacement for:
Products which you received in “Damaged/Defective/Broken” condition.
Products not as per description/photo on the website.
All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your Replacement / Dispute within 7 days of receipt of the product. Return Request / Disputes registered after 7 days of delivery may not be entertained by RVA Fashion’s Broken By Customer Product cannot be returned, **currently we don’t accept partial Returns / Disputes of the respective order.
How to raise a replacement Request / Dispute for an order?
You can raise a dispute within 7 days of delivery, in either of the ways:
By sending an email to support@rvafashions.com with images of broken / defective/ damaged products within 7 days of delivery. Please mention your order number in the email.
What to do if I am unable to raise a replacement request/dispute through App / Website?
If you face any difficulties while raising the replacement Request / Dispute, simply reach us via phone at +917400499376 or email us at support@rvafashions.com, our customer experience team will help you to resolve your queries and complaints in the best possible ways.
Who pays for the delivery charges for returning products?
Our courier partner will pick up the garment (package) from your doorsteps. Subject to availability of courier slot. “No extra charges for Reverse Pickup”.
Please note that we incur a lot of charges to deliver a product to you.
Therefore please pack well when you are returning the product so that it reaches its origin in good condition also check size and product before an order. Other vice RVA Fashion’s will deduct delivery charges from the amount.
Exchange Only Option for All Products (Coupon code or voucher only):
Please note we have very reasonable prices for our products. For all our products, we would like you to exchange them. Therefore for all order values, we will only refund in Coupon code or voucher of our Store so that you can easily buy again any other product suitable for you from our vast collection.
Refund Policy
We will gave as coupon facility they can use same fund for frees buying.
Please note we have very reasonable prices for our products. For all our products, we would like you to exchange them. Therefore for all order values, we will only refund in Coupon code or voucher so that you can easily buy again any other product suitable for you from our vast collection.